Shipping policy
Thank you for shopping with Plastbat. Below is our shipping policy for orders placed through our website.
Order Processing Time
Each item is made to order to help reduce waste and ensure careful attention to detail.
Please allow 7–9 business days for processing and production after your order is confirmed. Every piece is individually crafted and requires time to achieve the best possible quality.
Orders are not typically processed on weekends or public holidays.
During high-volume periods, such as holidays, sales, or promotional campaigns, processing times may be slightly longer.
Shipping Time
Once your order has been completed and shipped, the estimated delivery time is typically:
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United States: 3–7 business days
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Other locations: Delivery times may vary depending on the destination, shipping carrier, and customs processing.
Please note that shipping times are estimates and may be affected by carrier delays, customs clearance, weather conditions, holidays, or other circumstances outside our control.
Shipping Confirmation and Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information, when available.
Please allow up to 3–5 business days for tracking information to update after your order has been shipped.
Shipping Address
Please make sure your shipping address is complete and correct before placing your order.
Plastbat is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.
If you notice an error in your shipping address, please contact us as soon as possible at:
We will do our best to update the address if your order has not yet entered production or been shipped.
Lost or Delayed Packages
If your package is delayed, please check the tracking information first.
If the tracking information has not updated for an extended period or you believe your package may be lost, please contact us at:
We will do our best to assist you and work with the shipping carrier where possible.
Please note that delays caused by shipping carriers, customs, weather, holidays, or other circumstances outside our control may occasionally occur.
Customs, Duties, and Taxes
Depending on your location, customs duties, import taxes, VAT, or other additional fees may apply.
Any customs duties, taxes, or import fees charged by your country are the responsibility of the customer unless otherwise stated at checkout.
Contact Us
For any shipping-related questions, please contact our support team:
Email: support@plastbat.com